Privacy Policy
Effective Date: 11/23/2020
Smith Street Maternelle/Smith Street Workshop (“Smith Street”) Privacy Policy
Ramsey Tutoring LLC, d/b/a Smith Street Workshop, Smith Street Maternelle and its affiliates (individually and collectively, “Smith Street”, the “Company”, “we”, “us”, and “our”) respect your privacy and are committed to protecting it through our compliance with this Privacy Policy (the “Policy”).
This Policy describes the types of information we may collect from you or that you may provide when you visit our websites, www.smithstreetmaternelle.com and www.smithstreetworkshop.com (each individually, our “Website” and collectively, our “Websites”), and how we use and disclose that information. By visiting our Websites, you agree that your personal information will be handled as described in this Policy.
This Policy applies to information we collect on our Websites and from you via email. We do not collect information through SMS or through any other electronic means.
This Policy DOES NOT apply to employees or independent contractors of any third-party service providers that we contract with in order to carry out services requested by users of our Websites. It also DOES NOT apply to information that we collect offline or to any information you provide to us or is collected by a third party.
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Websites. By accessing or using our Websites, you agree to this Policy. This Policy may change from time to time and your continued use of our Websites after we make changes is deemed to be an acceptance of those changes, so please check the Policy periodically for updates.
The Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Websites, including information:
By which you may be personally identified, such as name, mailing address, e-mail address, telephone number and any other identifier by which you may be contacted online or offline (“Personal Information”);
That is about you but individually does not identify you; and
About your internet connection, the equipment you use to access our Websites and usage details
We collect this information:
Directly from you when you provide it to us;
Automatically as you navigate through our Websites; and
From third parties, for example, our service providers who provide us with personal information about you in order to help us better understand and cater to your preferences, improve the quality of our services to you, prevent or detect fraud, and for other business purposes.
Information We Collect Directly From You
Information we collect on or through our Websites may include:
Information that you provide by filling in forms on our Websites, including information about your child or dependent;
Records and copies of your correspondence, including email addresses and any other details provided, including about your child or dependent; and
Details of transactions you carry out through our Websites.
Information We Collect Automatically
As you navigate through and interact with our Websites, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns including:
Details of your visits to our Websites, including traffic data, location data, logs and other communication data and the resources that you access and use on the Websites;
Information about your computer and internet connection, including your IP address, operating system and browser type
The information we collect automatically is only statistical data and does not include personal information, but we maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Websites according to your individual interests.
Speed up your searches.
Recognize you when you return to our Websites.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Websites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to either of our Websites.
Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Websites. Flash cookies are not managed by the same browser settings as are used for browser cookies. For more information about how we use cookies on our Websites, see OUR USE OF COOKIES AND OTHER TRACKING MECHANISMS in the section below.
Web Beacons. Pages of our the Websites and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
How We Use Your Information
We may use your personally identifiable information to:
To communicate with you about our educational, tutoring, language and test prep services (our “Services”) or to respond to your inquiries and for other current and future customer service purposes.
Contact you via email, telephone, or standard mail to inform you about our Services and about events and promotions (including by sending you e-newsletters, marketing communications, and announcements from us). By calling or submitting a web form to us, you consent to receive communications from us at the telephone number or email address you provide.
To tailor the content and information we may send or display to you using location customization and personalization across our Websites.
To better understand how users access and use our Websites and Services, both on an aggregated and individualized basis, in order to modify or improve our Websites and Services and respond to user desires and preferences, and for other research and analytical purposes.
How We Share Your Information
We may share your information, including your Personal Information, as follows:
SERVICE PROVIDERS. We may disclose the information we collect from you to third party vendors, service providers, contractors or agents who perform functions on our behalf, including Teachworks.com, Sawyer.com and Tads.com, each data management systems that allow us to streamline admissions, tuition and other administrative requirements;
OUR PARTNERS. We may share your information with certain business partners or third-party organizations for the purpose of offering you additional goods, services and/or programs that may be of interest to you and your child.
BUSINESS TRANSFERS. If we are acquired by or merged with, another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we collected from you to another company or individual.
IN RESPONSE TO LEGAL PROCESS. We may disclose the information we collect from you to comply with the law, judicial proceedings, court orders, or other legal processes, such as in response to court orders or subpoenas.
TO PROTECT US AND OTHERS. We may disclose the information we collect from you when we believe it is necessary to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Policy, or as evidence in litigation in which we are involved.
AGGREGATE AND DE-IDENTIFIED INFORMATION. We may share aggregate or de-identified information about users with third parties for marketing, advertising, research, or similar purposes.
We are committed to protecting the privacy of our users and customers. Therefore, we do not sell or rent our user’s Personal Information to any third party. Further, we do not share your Personal Information with any third parties for their direct marketing purposes.
Third-Party Analytics
In some cases, we utilize google drive and google docs to collect family contact information. We use automated devices and applications, such as Google Analytics, to evaluate usage of our Websites. We also may use other analytics and tools to evaluate our Websites and Services. We use these tools to help us improve our Website and Services and performance and user experiences. These entities may use cookies and other tracking technologies to perform their services. We do not share your Personal Information with these third parties.
Third-Party Links
Our Webites may contain links to third-party websites. Any access to, and use of, such linked websites is not governed by this Policy but instead is governed by the privacy and other policies of those third-party websites. We are not responsible for the information practices of such third-party websites. For example, interactions with our Websites may result in you providing information to third-party cloud-based data management systems, such as Teachworks.com, Sawyer.com and Tads.com. In each case, your privacy rights are governed by the privacy policies found on those third-party websites and your use and disclosure of personal information is governed by those policies. For more insight, you may also want to read these parties’ Terms of Service or Privacy Statements located at https://teachworks.com/privacy, https://www.hisawyer.com/privacy, and https://www.tads.com/privacy-policy/, respectively.
In cases where you are asked to share payment information by one of the above-mentioned third-party entities, those payments may be facilitated by Stripe.com. We do not obtain or store any credit card numbers or other personal information on our Sites. You should consult Stripe’s privacy policy if you have questions about its use of your personal information.
Our Use of Cookies and Other Tracking Mechanisms
We and our third-party service providers use cookies and other tracking mechanisms to track information about your use of our Websites. We may combine this information with other Personal Information we collect from you (and our third-party service providers may do so on our behalf).
Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies); you also may opt-out of targeted advertising by following the instructions in the Third-Party Links section.
Cookies are alphanumeric identifiers that we transfer to your device through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Websites, while others allow us to track your activities at our Websites.
We use cookies in connection with our Website for limited purposes. Cookies may also allow us to gather data about our Website, such as the number of visits, most visited pages, etc. Cookies also help with the following:
Make our Website work in a more user-friendly way;
Improve the speed and security of the site; and
Allow you to share pages with social networks like Facebook and Instagram.
We do not use cookies to:
Collect any personally identifiable information (without your express permission);
Collect any sensitive information (without your express permission);
Share data with advertising networks or any other third parties.
There are two types of cookies: session and persistent cookies.
Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into our Websites. This allows us to process your online transactions and requests and verify your identity after you have logged in, as you move through our Site.
Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity and to display advertising both on our Site and on third-party sites.
Our Websites contain links to Facebook, Instagram and other similar social media sites that enable you to “Like” or share the content of our website with other people via social media. When you use these “share” buttons, a third-party cookie is installed. The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.
Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features may not function.
These cookies are required for the operation of our Website. If you do not want these cookies to be set, you should not access or use our website for any purpose.
Granting Us Permission to Use Cookies
By clicking the “I agree” button or by continuing to use our Websites after you have received this cookie notification, you give us your permission to use cookies. However, removing or changing settings may limit the accessibility and functionality of our website, which means that it may not work as you would expect.
More Information About Cookies
Our website is hosted on a platform using Squarespace. For more information, you may wish to review Squarespace’s cookie policy at https://www.squarespace.com/cookie-policy/?_ga=2.196571560.569286606.1605193560-2016933499.1605193560.
For more detailed information about cookies, including how to disable cookies, see www.allaboutcookies.org.
If you have any questions in relation to this policy, please contact customer service at info@smithstreetworkshop.com
Security of Personal Information
We have implemented commercially reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite these efforts, no data security measures can guarantee 100% security.
You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
ALTHOUGH WE WILL TAKE REASONABLE SECURITY PRECAUTIONS TO PROTECT THE PERSONAL INFORMATION COLLECTED FROM AND STORED ON THE SITE, BECAUSE OF THE OPEN NATURE OF THE INTERNET, WE CANNOT GUARANTEE THAT PERSONAL INFORMATION STORED ON OUR SERVERS, TRANSMITTED TO OR FROM A USER, OR OTHERWISE IN OUR CARE WILL BE SAFE FROM INTRUSION BY OTHERS, SUCH AS HACKERS. ACCORDINGLY, WE DISCLAIM ANY LIABILITY FOR ANY THEFT OR LOSS OF, UNAUTHORIZED ACCESS OR DAMAGE TO, OR INTERCEPTION OF ANY DATA OR COMMUNICATIONS. BY USING THE SITE, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ASSUME THESE RISKS.
What Choices Do I Have Regarding Use of My Personal Information?
We may send periodic promotional or informational emails to you, such as when you sign up for our newsletter at the Site or call us. You may opt-out of such communications by following the opt-out instructions contained in the message. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails or text messages about recommendations or other information we think may interest you, we may still send you messages about your account or any Services you have requested or received from us.
Children Under 13
Children can access many parts of our website and use many of its features without providing us with personal information.
We only collect as much information about a child as is reasonably necessary for the child to participate in tutoring or other activities provided on our Site, and we do not condition his or her participation on the disclosure of more personal information than is reasonably necessary. As parent or legal guardian of a child, you may provide us with the following information in order to schedule a tutoring session or otherwise facilitate our Services:
Full name
Birthday
Address
Email address
Telephone number
Where content or features of our Websites require personal information about children under the age of 13, this content is only collected from a parent, legal guardian or authorized caregiver and never from the child directly.
It is NEVER a mandatory condition of our Services to provide a student’s personal contact information to us. If preferable to you as parent, guardian or caretaker of a child, you may provide us with your child’s personal information which we will use only to register him or her with our website in order to communicate directly about activities on the website, track performance and to enable direct communication with Smith Street teachers or tutors. For example, teachers may email students homework, remind them of a lesson or will call or text to remind them of a lesson. We will never contact your child directly without authorization from a parent or legal guardian.
We do not share, sell, rent or transfer children’s personal information other than to disclose information to teachers to facilitate lessons and other services that are integral to the functioning of our website.
We may disclose children’s personal information:
To third parties we use to support the internal operations of our website and who are bound by contractual or other obligations to use the information only for such purpose and to keep the information confidential, such as teachers or tutors;
If we are required to do so by law or legal process, such as to comply with any court order or subpoena or to respond to any government or regulatory request;
If we believe disclosure is necessary or appropriate to protect the rights, property or safety of SmithStreet, our customer or others, including to:
Protect the safety of a child;
Protect the safety and security of the website; or
Enable us to take precautions against liability
To law enforcement agencies for an investigation related to public safety.
In addition, if Smith Street is involved in a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Smith Street’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding or event, we may transfer the personal information we have collected or maintain to the buyer or other successor.
Your California Privacy Rights
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@smithstreetworkshop.com or write to us at: Smith Street Workshop / Smith Street Maternelle, 607 Henry Street, Brooklyn, NY 11231
Privacy Rights of Individuals Outside The United States
The use of our Websites will result in the transfer of information to us in the United States. If you access this site, this Privacy Policy will apply to Personal Information we collect, use, and distribute.
Miscellaneous
The terms and conditions of this Privacy Policy and the agreement it creates shall be governed by and interpreted according to the laws of the State of New York (without applying the State's conflict-of-law principles). We reserve the right to bring any civil action in New York in state or federal court, arising from your violation of the terms and conditions of this Privacy Policy, and you agree to the jurisdiction and venue of these courts.
If any provision of this Privacy Policy is unlawful, void, or unenforceable, it will not affect the validity and enforceability of any remaining provisions. This is the entire Privacy Policy regarding all the matters that have been discussed in the preceding paragraphs.
Contact Us
To ask questions or comment about this Policy and our privacy practices, contact us at:
Smith Street Workshop / Smith Street Maternelle
607 Henry Street, Brooklyn, NY 11231
info@smithstreetworkshop.com